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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Terese Puma

October 7, 2024

5  out of  5
rating by Terese Puma
"Lubica was quick to return my calls and provided clear, helpful information. She made my Auto and Home insurance transfer process seamless and frustration free. I’m grateful to have a local agent to speak with going forward. Great experience!!"
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Howard Berkun

September 13, 2024

5  out of  5
rating by Howard Berkun
"I needed to replace my auto insurance and Ben Rhodes was of great help in making ít happen. I really appreciate his suggestions which yielded a better policy than what I had before."
We responded:
"Harold, thank you for a wonderful review. I’m glad Ben was able to help, provide valuable suggestions and a policy that meets your needs. We look forward to helping you with your insurance needs for years to come. Lubica Mills - State Farm Agent. "
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Margaret Oppenheim

August 2, 2024

5  out of  5
rating by Margaret Oppenheim
"Great experience talking with Adam, very knowledgeable and took his time on the phone explaining things in detail."
We responded:
"Thank you for your feedback Margaret! I’m happy to hear Adam provided you with great service. Thank you for putting your trust in us. Lubica Mills - State Farm Agent"
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Dianne Dixon

June 27, 2024

5  out of  5
rating by Dianne Dixon
"I have been with State Farm forever and I have been working with Michele since I moved to NY - she has always taken the best care of all of my insurance needs and would hate it if she ever left!!!"
We responded:
"Dianne, thank you for the five-star review! We look forward to helping you with your insurance needs for years to come!"
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Lew Scialdone

June 10, 2024

5  out of  5
rating by Lew Scialdone
"Office Manager Michele Maniacek has been servicing our family's insurance needs for over 25 years. We've always found Michele to be knowledgeable, personable, and professional, and her responses thorough and prompt."
We responded:
"Lew, your review means a lot to us, and we sincerely thank you for taking the time to share your feedback!"
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Christopher Hedges

June 4, 2024

5  out of  5
rating by Christopher Hedges
"Michele is awesome. Very responsive and knowledgeable!"
We responded:
"Christopher, thank you so much for taking the time to let us know how awesome Michele is! Glad we were able to assist with your insurance needs and we look forward to helping you for years to come! Lubica Mills - State Farm Agent"
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William Morgan

May 24, 2024

5  out of  5
rating by William Morgan
"Been dealing with Michelle for 15 years. Best customer service experience hands down. The reason State Farm has all my business"
We responded:
"We love seeing reviews like this, William! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
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Jared Brown

May 24, 2024

5  out of  5
rating by Jared Brown
"Ben Rhodes from Lubica Mills was the most helpful and quick agent I talked to out of the five firms I reached out to about my needs. Would recommend Ben to any friends and family. So kind and down to earth."
We responded:
"Thank you for your feedback, Jared. I’m glad to hear how great your experience was with Ben and our office. It makes us incredibly happy to be able to help great customers like you! - Lubica Mills State Farm Agent"
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Sapere Aude

May 23, 2024

5  out of  5
rating by Sapere Aude
"Superior service & product support. Lubica and her team are always willing to address your questions & concerns. We highly recommend the agency for your insurance needs."
We responded:
"Thank you for the five-stars, Sapere! Our Lubica Mills State Farm Agency in Saratoga Springs, NY, is here for you whenever you need us and we are honored to have you as a client. - Lubica Mills - State Farm Agent."
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Karen McDonald

May 23, 2024

5  out of  5
rating by Karen McDonald
"Excellent service. All of the staff is very friendly and helpful"
We responded:
"Hi Karen, thank you for the 5-star rating! We are delighted to hear about your positive experience with our team! Your feedback means a lot to us! Should you need anything additional, please do not hesitate to contact our office! - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Alex C. Wilcox

May 7, 2024

5  out of  5
rating by Alex C. Wilcox
"Lubica and her team are the absolute best insurance agency around! They understand your needs and are great at customizing your policy to fit what works for you. If you want to have piece of mind when it comes to insurance, look no further!"
We responded:
"It is always a good day when we hear about another happy client! Alex, we are thrilled to have earned your trust and we appreciate your kind words. We are looking forward to continuing to provide you with exceptional service and support for all of your insurance needs. - Lubica Mills - State Farm Insurance Agent, Saratoga Spring, NY"
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Patricia Bryant

May 6, 2024

5  out of  5
rating by Patricia Bryant
"Been with State Farm for over 30 years. Michele has been taking care of me and continues to do a great job with a different agent. Excellent service!"
We responded:
"Patricia, thank you so much for your kind words. We are thrilled to hear Michele continues to provide top notch service with our agency and we look forward to helping you with your insurance needs for years to come. "
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Thomas Scott

May 3, 2024

5  out of  5
rating by Thomas Scott
"Michele walked me through all of my options to file a complex comprehensive insurance claim. She was very knowledgeable, extremely helpful and ensured all of my needs were met. I highly recommend her and her agency. A+++++ service!!!!!"
We responded:
"Tom, thank you for sharing your positive experience! Michele is thrilled to have provided you with a thorough overview of your options. We appreciate your kind words and look forward to continuing to assist you with top-notch insurance services. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Liz Schultheiss

April 26, 2024

5  out of  5
rating by Liz Schultheiss
"Michele M and her team was so fabulous. Thank you for the outstanding service and wonderful turn around time. Liz"
We responded:
"Thank you, Liz, for your feedback about Michele and our team! We're glad to hear we provided you with outstanding service and a wonderful turnaround time. Your satisfaction is important to us, and we appreciate the opportunity to assist you. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Dennis Hultay

April 23, 2024

5  out of  5
rating by Dennis Hultay
"Office is convenietly located. Staff is excellent (knowledgeable, friendly & caring). Couldn't ask for any better when it comes to help wiith Home, Auto or Umbrella coverage."
We responded:
"Dennis, we're delighted to hear about your positive experience with our office and staff! Providing excellent service and ensuring our customers feel valued and cared for is our top priority. Whether it's for home, auto, or umbrella coverage, we're here to assist you every step of the way. Thank you for your kind words and for choosing Lubica Mills State Farm Agency for your insurance needs. We look forward to continuing to serve you in the future!"
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Marie Rhodes

April 17, 2024

5  out of  5
rating by Marie Rhodes
"I would like to take this time to recognize Ben Rhodes. I am his father but this does not diminish the amount of hard work and determination he has put forward to achieve and maintain this position. He has stated that he really does like what he is doing and I have seen him on multiple occasions working for his agency even when he is home. Job well done."
We responded:
"It's heartwarming to hear such pride and appreciation for Ben's dedication and hard work. We're grateful to have him as part of our team, and his commitment to his role is truly commendable. It's evident that Ben's passion for his work shines through in his exceptional service to our clients. Thank you for sharing your thoughts, and please know that we value Ben's contributions and the positive impact he makes on our agency. If there's anything else we can do to support Ben or your family, please don't hesitate to let us know. - Lubica Mills - State Farm Insurance Agent"
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Matt Rhodes

April 17, 2024

5  out of  5
rating by Matt Rhodes
"I usually don't do this but after my family's experience, I feel as though it's very much necessary. After having previously, poor experiences with other insurance companies, I was reluctant to search out another agency but I had heard unbelievable things from this office so I figured I'd give it a chance. Wow, what an awesome experience. My family and I dealt with Ben. He was vastly knowledgeable about home and auto coverage. My wife had been paying around $2000 a year for car insurance, with a clean driving record, through another company. Ben nearly cut that in half in minutes. He even traveled to us to take pictures of her vehicle! With other agencies, you feel as though you're communicating through automation but with Ben, it's as if you're talking to family. I look forward to transitioning my policies to his very capable hands. Seriously, this was the best experience either my wife or myself have ever had!"
We responded:
"Matt, It's truly heartening to hear about your exceptional experience with our agency, especially with Ben. Providing personalized service and ensuring that our clients feel valued and well taken care of is our top priority. We're thrilled to have exceeded your expectations and look forward to continuing to provide you and your family with the same level of exceptional service in the future. Thank you for choosing us, and please don't hesitate to reach out if you need anything at all! - Lubica Mills - State Farm Insurance Agent"
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Julia Rhodes

April 17, 2024

5  out of  5
rating by Julia Rhodes
"The experience I had with this agency was unmatched! Ben was my agent. He is clearly very knowledgeable about all aspects of home and auto insurance and within minutes, helped to save me over $800 a year on car insurance alone! Previous experiences have felt like a root canal but with switching to State Farm and Ben, more specifically, I feel as though I'm home. Anything I need, he's one simple phone call away. I look forward to working with him further!"
We responded:
"Julia, thank you so much for sharing your wonderful experience with us! We're delighted to hear that Ben was able to provide you with such significant savings on your car insurance while delivering exceptional service. At our agency, we strive to make the insurance process as seamless and stress-free as possible, and it's fantastic to know that we've achieved that for you. We truly value your trust and look forward to continuing to serve you in the future. If there's anything else we can assist you with, please don't hesitate to reach out to Ben or our team. - Lubica Mills - State Farm Insurance Agent"
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Daniel Coleman

April 17, 2024

5  out of  5
rating by Daniel Coleman
"Ben was so helpful, knowledgeable, and a pleasure to talk to!"
We responded:
"Daniel, thank you for your kind comments! It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Ben cares a lot about our customers. - Lubica Mills - State Farm Insurance Agent"
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Michelle Dee

April 16, 2024

5  out of  5
rating by Michelle Dee
"Michele has been supporting my insurance needs for a long time and is always so helpful. She takes the time to answer questions and provides suggestions on ways to save while ensuring my family has the coverage we need. Highly recommended!"
We responded:
"Michelle, It's fantastic to hear that Michele has been providing you with excellent service and support for your insurance needs over the years! We appreciate your loyalty and trust in our agency. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help ensure you and your family have the coverage you need. Thank you for recommending us! - Lubica Mills - State Farm Insurance Agent"
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Michael Balzano

April 11, 2024

5  out of  5
rating by Michael Balzano
"Friendly & fast"
We responded:
"Michael, thank you for the kind words! Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Mikayla Lansing

April 4, 2024

5  out of  5
rating by Mikayla Lansing
"This team is always there when myself or my family has any questions about coverage for many different things. They are always timely and go out of their way to look into things for us to get us the best deal possible and ensure we are covered!"
We responded:
"Thank you for the positive feedback, Mikayla! We are pleased to hear that you and your family have had a great experience with our team. Providing the best coverage and service is our priority, and we are grateful for the opportunity to assist you. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Ronald Minor

March 29, 2024

5  out of  5
rating by Ronald Minor
"Quick and efficient"
We responded:
"Thank you, Ronald, for your positive feedback on our quick and efficient service. We are delighted to hear that you had a great experience with us. If you ever need assistance in the future, please don't hesitate to reach out. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Steven Rhodes

March 27, 2024

5  out of  5
rating by Steven Rhodes
"Ben was my agent and literally provided me with the best insurance experience of my entire life. I am now covered under home, auto, and motorcycle and I have never felt more secure. It was almost as though he was a neighbor, and he was there!"
We responded:
"Thank you for sharing your positive experience with our office! I'm glad to hear that you felt secure with your home, auto, and motorcycle coverage. We're here for you whenever you need assistance or have any questions. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"
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Rachel M

March 27, 2024

5  out of  5
rating by Rachel M
"The team was incredibly helpful, knowledgeable, and courteous! They provided me with personalized coverage options that suit my needs and budget. Electronic signing made the process extremely smooth. Received exceptional service and peace of mind!"
We responded:
"Rachel M, thank you for sharing your positive experience with our office! We are thrilled to hear that our team provided you with personalized coverage options that fit your needs and budget, making the process smooth and giving you peace of mind. We're here for you whenever you need assistance in the future. - Lubica Mills - State Farm Insurance Agent, Saratoga Springs, NY"